The overall purpose of our projects is to enrich the member experience. Taking a few steps further, we have the underlying purpose to not only become competitive with other financial institutions in the market but also use our internal talent to lead innovation and efficiencies.
Read MoreIn the first round of the CUES Next Top Credit Union Executive competition, I shared a YouTube video describing my idea for a new Strategic Liaison & Project Manager (“Liaison”) position at UMCU, which allowed me to combine my experience in different areas of the credit union.
Read MoreI spent the first 10-plus years of my credit union career working on the frontlines in retail, so when I became the Consumer Loan Manager in September 2012, I knew what I had to do to grow the loan portfolio – make the retail department my biggest ally!
Read MoreIf you really want to know your members, you have to learn their financial patterns, behaviors and life stages. What makes them tick; what are their needs and how can we as marketers give them a better credit union experience?
Read MoreAt STCU, we are always looking for ways to help our members and help our employees make more informed decisions. As the Director of Accounting and Finance for STCU, I believe numbers play a large part in that.
Read MoreWhether you call it financial literacy or something else, I’m fairly certain that all of us can agree that credit unions cannot do enough to provide quality financial education for their members, as well as non-members, who reside within the communities that each respective credit union serves.
Read MoreAfter an intense and exciting public voting phase, we are pleased to present the Top 15! We had more than 4,000 votes for the initial vote phase of the 2013 CUES Next Top Credit Union Exec competition.
Read More2012 CUES Next Top Credit Union Exec Finalists Jills Huls and Peter Walker recently appeared on the CUbroadcast show to talk about their experience with the competition last year.
Read MoreAfter a last-minute flurry, the smoke has cleared and we have 29 awesome applicants for the 2013 CUES Next Top Credit Union Exec competition. These folks come from every corner of the credit union and from every corner of the United States, Canada and even as far away as Australia and Guam!
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