Emerge24: SchoolsFirst's Scott McClellan Talks Credit Union Safety Program
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SchoolsFirst Federal Credit Union’s Safety & Physical Security Manager and 2024 CUES Emerge finalist Scott McClellan, Ph.D, stopped by the show to to share why he entered the CUES Emerge competition this year, how he sees it affecting/boosting his career, his experience so far, and his business case that he will present on the Live Pitch Show on October 2 at 11:00 a.m. (PST).
Here's his business case: Credit Union Safety Program
Incidents of workplace violence are not isolated, and they are increasing. In 2023, there was a 58% increase, 279 total incidents, that would be classified as workplace violence under the definition in California’s Workplace Violence Prevention Act, SB553. As of April 30, 2024, there have been 124 incidents, representing a 33% increase.
As a credit union, our traditional focus, as reflected in our mission statement, has been to mitigate financial risks our Members face: “To provide our Members with World-Class Personal Service and Financial Security.” Providing financial security is especially poignant for a credit union whose membership base is teachers and school employees dedicated to inspiring future generations.
But our dedication to our Membership must go beyond financial security. We cannot deliver on our promise to provide “World-Class Personal Service,” nor can we provide for the safety of the Members under our care, if our team members do not feel safe in the workplace. Safety is service and service is safety.
SchoolsFirst Federal Credit Union needs to create a Credit Union Safety Program that will encourage a culture of safety through a unified approach to safety planning, response, and recovery, by eliminating inefficiencies, duplicated efforts, and aligning roles and responsibilities so we can deliver on our promise of service.
Check it out and let us know your thoughts. And don't forget to watch the CUES Emerge Finalist Live Pitch Show on October 2 at 11:00 a.m. (PST).